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Helpline: 023 8083 4800 Open Monday to Friday, 8.30am to 5pm
For anyone in a vulnerable group, in critical need and with no other means of support. Emergency food and social contact, signposting and connecting people to local support services. Read more
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If you have a medical condition that makes you extremely vulnerable to coronavirus register yourself, or on behalf of someone else. Or you can call 0800 028 8327, the government’s new helpline. Read more
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COVID-19 response: We continue to offer service via phone and email 9am-5pm. To help prevent spread of infection to service users and employees we are not currently accepting visitors to our office. Click for details. Read more
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See links to all the Covid-19 pages from central and local government and NHS, services on home shopping, food, volunteer help, learning disability, mental health, home education, free online entertainment and much more! Read more
A free service for anyone giving their time, unpaid, to look after a family member, friend or neighbour
Carers assessments evaluate your need for support and services and eligibility for a personal wellbeing payment
Save you money out and about and recognise your caring role
Popular pages
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City Catering Southampton’s reasonably priced Meals on Wheels service is available to any Southampton City Council resident. Read more
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Sainsbury's Assisted Shopping scheme helps people who are housebound, cannot travel to the shops or cannot manage online shopping by allowing them to make shopping orders over the telephone. You can access this service by calling 0800 328 1700, Mon-Fri 9am-5pm. This page has been updated to show priority shopping hours during Coivd crisis. Read more
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Online food delivery service of slow cooked sous-vide ready meals that can be cupboard stored for up to 6 months and heated in just a few minutes in the microwave. Read more
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Carers in Southampton are referral agents for SCM’s Basics Bank for emergency food and clothing. We can refer you using an e-voucher that you can use at any of their Basics Bank venues. Phone us on 023 8058 2387. COVID-19 RESPONSE: FOOD BANK STILL RUNNING Read more
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A UK charity, support and advocacy for people on home artificial nutrition. Read more
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Morrisons is offering food past its ‘best before’ date through the Too Good to Go app to buy the boxes of unsold fruit and veg, bakery and deli items worth at least £10 for £3.09. The contents of the boxes will be revealed when picked up from the local supermarket. NB The boxes are selling out quite quickly, as there may only be one or two per store. The best time to get a box is the evening before - it is then reserved for collection the following evening. Read more
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This connects neighbours to share food, and other things, rather than chuck them away. It’s fast, free, and friendly Read more
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Too Good To Go offers 'Magic Bags' of delicious, perfectly edible food that stores and restaurants have to throw out at the end of the day. Some great examples of this unsold food is from bakeries that have to bake fresh everyday or restaurants that didn’t sell all the food they had prepared. However, you won’t know exactly what you’re getting until you pick it up. Read more
News
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Portswood Dementia Action Group and Caraway, a local charity that resources the spiritual well-being of the older person, have worked together to produce ‘Together We Stand’. Read more
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Families eligible for free school meals (FSM) will continue to receive financial help to buy food over the Easter holidays. Read more
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People living in Southampton and other cities, towns and villages nationwide are being asked each lunchtime at 12noon to open their windows and shout ‘hello’ to their neighbours. Communicare wants to raise awareness of those who were already isolated before the Coronavirus outbreak and are now staying at home Read more
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Helpline: 023 8083 4800 Open Monday to Friday, 8.30am to 5pm
For anyone in a vulnerable group, in critical need and with no other means of support. Emergency food and social contact, signposting and connecting people to local support services. Read more
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There is support from the University Hospital Southampton for any carers who are struggling with the current situation Read more
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From Monday 30th March 2020, unpaid carers in England and Wales can continue to claim Carer’s Allowance during a temporary break in caring due to coronavirus. Also providing emotional support now counts towards the threshold of 35 hours of care a week. Read more
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King’s College London has launched an app enabling people to report symptoms of Covid-19 so that the progression of the disease can be tracked in real time. Read more
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Reviews and reassessments for disability benefits are being suspended for the next three months. Read more