Advice from Southampton City Council

Latest Government information

If you (any age) are caring for an adult (18+) and are affected or needing to self isolate and you have no other additional social care you can contact
Southampton City Council Adult Health & Social Care

In response to the COVID-19 crisis, Southampton City Council has launched a Community Support Hub and a dedicated helpline to ensure that the most vulnerable people across the city have access to the support they need.

Helpline: 023 8083 4800

Open Monday to Friday, 8.30am to 5pm

For anyone in a vulnerable group, in critical need and with no other means of support

Find advice and guidance using the links below

Below see clickable links to latest news from government, charities, information on benefits, food delivery and other services including free online movies, museums and theatre shows. Scroll down the page to see everything.

Local Government

Emergency helpline for vulnerable residents

Coronavirus advice in Southampton

Carers affected with no cover

Carers Assessment

How to protect yourself

Latest

Web of the Week

Web of the Week is a free weekly webpage curated by a Community Interest Company to entertain and help the older generation develop their #digital skills.
Tell your story

Please share your experiences of challenges within work, education and transport to the next Scrutiny Inquiry
UK Disability Survey

This survey asks about your life experiences either as a disabled person, a carer or parent. Opened 15 Jan 2021. Closes 23 Apr 2021.
Exemption from transport costs

Disability exemptions and reductions for vehicle tax, parking costs, bus and rail travel and help with buying or leasing a car

Who is eligible for a Covid-19 vaccination?

Details from UK Government website on who will get vaccine and in which order
Where can I find local food and medicine delivery?

See the link below that takes you to SO:Linked website search listing for food and medicine delivery
Coping with loss during the COVID crisis

Guidance prepared by the British Psychological Society on coping with loss during the COVID crisis
Supporting recovery after COVID-19

Understanding the impact of the virus on both your body and mind. 'Your COVID Recovery' website aims to give you reassurance and support during recovery.
Local support in Hedge End area

Hedge End town council have a useful round-up of local resources including home delivery of groceries. See below.
Where can I access facemasks and PPE?

The SouthMasks CV19 Support Group. See website www.SouthMasks.co.uk to connect with the Group for anyone wishing to help by donating materials, joining the sewing group or needing PPE themselves.
Taking Care video lbrary

This video library is for all carers looking after someone who is unable to care for themselves.
Marie Curie Supporting Carers

If someone you’re close to has a terminal illness, Marie Curie is there to support you. There are a range of ways they can help you in your caring role. Terminal illnesses include but aren’t limited to cancer, COPD, Parkinson’s, MS, Dementia, MND.
Sexual and reproductive health support for vulnerable individuals and communities during COVID-19

1:1 telephone support is available for vulnerable people who are more at risk of poorer sexual health outcomes.
How can someone who is isolated at home access benefits in cash

The Post Office has launched a cash delivery service to help vulnerable customers, with the help of the Department for Work and Pensions (DWP).