Southampton City Council Carers Survey 2021

Over the next six weeks Southampton City Council will be writing to 1,000 carers of adults living in the city. Any unpaid carer who has been assessed by the council or “Carers in Southampton” in the year up to August 2021, is eligible and may receive a questionnaire. This includes carers in receipt of direct payments and carers whose cared for person has received respite care in the past year.

This is a national survey which is being carried out on behalf of NHS Digital **. This is the fifth time this survey has been carried out. All local authorities with responsibilities for adults, including Southampton City Council, are required to carry out this survey as it is vital that councils collect information about carers’ experiences of social care services and the support they receive within their city.  This survey is usually conducted every two years but because of the pandemic the 2020-21 survey was delayed until this year.

Your responses will help the City Council to monitor their responsibilities under the national carers' strategy, to see how effectively the council is meeting carers’ needs. The user experience information will be an important resource for accounting for what has been achieved for local people, in the support of local services and in enabling people to make better choices about their care and support.

It may be that you or someone you know will be selected to take part in this survey. If you do receive a questionnaire it is important that you complete the questionnaire and return it in the envelope provided. Please ensure that it is your views which you record, not those of anyone else. Remember, the more information Southampton County Council is able to collect the more they are able to do to help support the carers in the city.

** NHS Digital is the trading name for the Health and Social Care Information Centre