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Scottish & Southern Electricity Networks provide a free Priority Service Register (PSR); this is to register vulnerable people on their system. In turn, this allows them to highlight PSR customers when there is a fault, or if there are planned power outages. This alerts them, so they can visit them and check if any requirements are needed. There is also a free phone number whereby, once registered, they can call and not queue for a quick response to any worries about their power. Read more
A list of useful telephone numbers for accessing help in an emergency. FOR CONCERNS RELATING TO THE SAFETY OR WELFARE OF A VULNERABLE ADULT OR CHILD phone the local public emergency safeguarding number: 08450 454545 Read more
Links to organisations/information points that can support with hate crimes and forced marriages Read more
The Lighthouse is an informal, non-judgemental, out-of-hours mental health drop-in for anyone over the age of 18 who requires short-term support in times of great difficulty or is struggling with poor mental health. The Lighthouse is open from 4.30pm - midnight 365 days a year. You do not need to be referred or to book an appointment; just turn up! Read more
If you are caring for an adult over 18, (including young carers), and are affected or needing to self isolate and you have no other additional social care you can contact Southampton City Council Adult Health & Social Care. Phone 023 8083 3003 Read more
Helpline: 023 8083 4800 Open Monday to Friday, 8.30am to 5pm For anyone in a vulnerable group, in critical need and with no other means of support. Emergency food and social contact, signposting and connecting people to local support services. Read more
For bereaved carers and those whose loved one has moved into residential care. Held on the 4th Tuesday of each month 10.30am - 12.30pm. Read more
Activities, food support and other contacts for parent carers of school age children Read more
Nightline is a confidential information and listening service open from 8pm - 8am during term time. It is run by students for students studying at the University of Southampton. Read more
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Family Navigators accept referrals for young people aged 5-19 years whose school attendance is at risk Read more