British Airways has launched a dedicated customer care team for travellers who require additional assistance to ensure every journey they take with the airline is as straightforward and stress-free as possible. Phone: 0800 408 1100 Monday to Saturday, 09:00 to 17:00 Read more
See Around Britain is a vast photographic travel guide of the UK and Europe, designed for everybody, to help decide if a venue will be suitable for visits. It is available via a photo travel app. Read more
Advice and information for disabled and mobility restricted passengers travelling through UK Airports. Read more
An information and advice service for anyone who is planning to, or has recently stopped driving. Read more
If a person is unable to travel alone, they may qualify for a companion bus pass. This will allow one carer to travel with them free of charge on journeys within the Southampton City Council boundary. Read more
EU Regulation 1107/2006 concerns the rights of 'persons with reduced mobility' when travelling by air. The guidelines cover before and after booking, and at the airport. Disabled people can receive free assistance when they fly to and from Europe, including for domestic flights. Read more
This service is operating during the current Covid-19 pandemic as normally as possible and give advice by phone or email on benefits/grants/blue badges/housing and more for those affected by cancer who are living in or being treated in Hampshire. Read more
Some useful links around legal entitlement for transport Read more
A Special Service Request (SSR) is a message sent directly to suppliers to communicate traveler preferences, special services needed by a traveler, or of a procedural requirement necessary of the carrier. SSRs are supported for Air Bookings and Rail Bookings. Read more
Transportation and companion driving services for the elderly, children, disabled and for anyone who is unable to drive from A to B. The service provides assistance in and out of the car, going to appointments, shopping and company on outings. Special needs are catered for including assistance with a walker or wheelchair. Read more
Accessibility information for South Western Railway Read more
Good Neighbours Network is a collection of over 120 local groups run by local people for local people all offering a helping hand to others in their community. The groups provide both practical help, with tasks and emotional help though befriending schemes and an expanding range of social activities. Read more
Click here to find out details of all parking charges at University Hospital Southampton and who qualifies for concessions/free parking or transport. Read more
Social Care in Action (SCiA) is a local not-for-profit group of charitable enterprises that delivers care, health, transport, dentistry, training, counselling and advice services. Based in Southampton their main services are delivered throughout Southampton, Portsmouth, Hampshire and Dorset. Read more
Sunflower lanyards are worn as a discrete means for air and rail passengers with hidden disabilities to indicate that they need special assistance. For example, passengers with a stoma, autism, dementia, visual or hearing impairment. Available at Sainsbury's, Tesco, M&S, Southampton General Hospital and many more locations. Read more
Aubin is a new type of journey planner app designed to help people with autism travel on public transport. Read more
AccessAble, the new name for DisabledGo, is Your Accessibility Guide - here to take the chance out of going out. 10,000s of places - visited in person. Read more
Search accessible features of different UK locations Read more
A confidential skills appraisal for drivers aged over 60 Read more
Assistance at petrol service stations for disabled drivers. Read more