Phone: 0800 634 9494

The lines are open from 9am to 5pm, Monday to Friday except bank holidays. You will hear a brief recorded message and then speak to one of their advisors.

Write to them with your comments and questions:

Bereavement Advice Centre
Heron House
Timothy's Bridge Road
Stratford Upon Avon
CV37 9BX


Bereavement Advice Centre is a free helpline and web-based information service provided by Simplify. They give practical information and advice and signposting on the many issues and procedures that face us after the death of someone close. If they do not know the answer to a concern or query they will research it and call back within an agreed period of time or signpost to another organisation which can give the information required.

They welcome calls from bereaved people and the professionals and volunteers who support them. Bereavement Advice Centre helps many people every day and aims to give straightforward, useful advice when you need it. 

Their aim is to identify and respond to areas of need rather than duplicate existing services. This is why they focus on practical concerns and signpost to other types of help.

Bereavement Advice Centre was formally launched at the House of Commons in 2007 and is provided by Simplify.

Simplify is committed to providing Bereavement Advice Centre as a free at the point of access service. They take considerable care to be transparent about this relationship to all callers. Bereavement Advice Centre does not receive any funding from government or charities.