The Carer's Card shows you are an unpaid carer and gives you discounts.  Carers tell us they find in useful in many situations, for example to prove they are a carer when accompanying another adult to changing facilities.

Having a Carer's Card will not affect your benefits.

To qualify you must:

*Parent carers of under 18s and young carers are also eligible but will be asked screening questions over the phone.

How to apply for your card:

  1. Register with Carers in Southampton.
  2. Request a carers assessmentThis is an opportunity to discuss your caring role, evaluate your need for support and services and also eligibility for a personal wellbeing payment.  Find out more here.
  3. After you have requested or completed a carers assessment, please email a headshot photo to [email protected] with your name and address and we will send you your card.

The processing time from application to posting cards out to carers currently takes up to three weeks.

See discounts here: Carer's Card Discount Catalogue

Parent carers are eligible to receive a Carer's Card. Please phone us on 023 8058 2387 for more information.  You will be asked screening questions over the phone.

Young carers: The Southampton Young Carers Project is responsible for carrying out assessments for young carers. You are eligible to receive a Carers Card. Please phone us on 023 8058 2387 for more information.  You will be asked screening questions over the phone.

Frequently asked questions

Can Fosters Carers get this too?

If you are a paid Foster Carer then you would not be eligible for the Carer's Card. The card is specifically for people looking after someone with additional needs and not in receipt of remuneration for that role. People in receipt of Carer's Allowance and Attendance Allowance are eligible.

What if I, the carer, or the person I care for does not live in Southampton? 

Either yourself, as the carer, or the person you help support must live within the Southampton City Council boundaries to be eligible for a Carer's Card. 

If I receive Carer's Allowance, am I an unpaid carer or able to get a Carer's Card?

Yes you can have a Carer's Card; just because you are in receipt of Carer's Allowance doesn't make you a paid carer.  A paid carer is someone in the profession providing care in a professional capacity.

We are always looking for new businesses to offer discounts via our Carer's Card. Click below for more information. 

Join scheme

While you are here, have you tried our search tool for support groups and advice services

Carers in Southampton is a service commissioned by Southampton City Council to meet their legal requirements to support carers within Southampton postcodes served by the local authority.  We collect and save details from you so that we can provide you with information that we think that you might find useful, either now or in the future.  All personal data we collect from you is owned by Southampton City Council.  Their privacy policy can be found on their website here:

You can find our privacy policy here.

Get help