Do you look after or help support a family member, a friend or a neighbour with additional needs?

We know that when you are looking after someone, money is often tight and it can be hard to get out and do things. Carers in Southampton have launched the Carers Card to enable you to save money and do more and to identify you as a carer.

The card is available to unpaid carers and most discounts are offered on production of the card.

Having a Carers Card will not affect your benefits.

To qualify you must live in a postcode served by Southampton City Council (SO14-SO19).  Click here to see if your postcode is within SCC.

See available discounts by clicking here:
Carers Card Catalogue.

How to apply for your card:

  • If you are over 18 years old and caring for an adult you need to complete a carers assessment.  See here.
  • If you’ve already had a carers assessment, you just need to email a headshot photo to [email protected] with your name and address and will send one out.
  • If you are a parent carer Children’s Services are responsible for carrying out assessments for parent carers.  However you are still eligible to receive a Carers Card. Please phone us on 023 8058 2387 for more information.
  • If you are a Young carer The Southampton Young Carers Project is responsible for carrying out assessments for young carers. You are, however, still eligible to receive a card. Please contact us for more information.

Note: Carers Cards are only available to unpaid carers who are registered with Carers in Southampton

Carers in Southampton is a service commissioned by Southampton City Council to meet their legal requirements to support carers within Southampton postcodes served by the local authority.  We collect and save details from you so that we can provide you with information that we think that you might find useful, either now or in the future.  All personal data we collect from you is owned by Southampton City Council.  

Their privacy policy can be found on their website here:

You can find our privacy policy here.

We are always looking for new businesses to sign up to our Carers Discount Card Scheme. Click below for more information. 

Join scheme

Answers to questions we have received

  • Can Fosters Carers get this too?

If you are a paid Foster Carer then you would not be eligible for the Carers Card. The card is specifically for people looking after someone with additional needs and not in receipt of remuneration for that role. People in receipt of Carers Allowance and Attendance Allowance are eligible.

  • What if I, the carer, or the person I care for does not live in Southampton? 

Either yourself, as the carer, or the person you help support must live within the Southampton City Council boundaries to be eligible for a Carers Card. 

  • If I receive Carers Allowance, am I an unpaid carer or able to get a carers card?

Yes you can have a Carers Card; just because you are in receipt of Carers Allowance doesn't make you a paid carer.  A paid carer is someone in the profession providing care in a professional capacity.

While you are here, have you tried our search tool for support groups and advice services