Contact us Contact us COVID-19: WE ARE STILL OPEN 9-5 BUT OUR OFFICE IS CLOSED TO VISITORS Staff are available 9am-5pm Monday to Friday for referrals, carers assessments, carers cards and carer guidance. To receive support from our service please click: Get help from Carers in Southampton Contact us via email to [email protected] Free information on relevant resources is on our website here. Information about carers assessments can be found here. You can telephone on 023 8058 2387 You can also request a face-to-face conversation via video call e.g. Zoom or Skype Please note that due to Covid-19 our office is closed to visitors and our monthly lunches have been suspended until further notice. Check below to see what services are available: Referrals to our service ✔ Guidance and signposting ✔ Phone ✔ Email ✔ Website ✔ Carers assessments ✔ Carers cards ✔ Carers lunches ✖ Face-to-face meetings ✖ Scroll down to see how to access each service: Referrals to our service To refer someone to our service click here Guidance and signposting Please phone or email us a request to speak to a carer support worker Telephone Phone: 023 8058 2387 Email General queries: [email protected] Referral forms: [email protected] Event booking replies: [email protected] Feedback comments: [email protected] Website Use the main menu or search bar to find information and services Newsletter You can find useful information by reading our newsletter here Social media Facebook: @CarersInSotonTwitter: @CarersInSoton Opening hours The office is staffed from Monday to Friday 9am-5pm Postal address: Carers in Southampton, Meon House, Rear of 189 Portswood Road, Southampton SO17 2NF Visiting our office In normal circumstances we request that all visitors make an appointment so that we can provide the relevant staff, ensure we have an available meeting room and so that we can meet any accessibility needs. If you need to visit our office please telephone or email us beforehand to request an appointment. Feedback Feedback, whether as a compliment or a complaint, helps us provide a good service. If you would like to send us your feedback on your experience of Carers in Southampton please click here and complete the form or phone us on 023 8058 2387. Thank you. Complaints Our complaints process is described here Have you tried our website search tool for support groups and advice services?