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  1. Contact us

Contact us

COVID-19: WE ARE STILL OPEN 9-5 BUT OUR OFFICE IS CLOSED TO VISITORS

Staff are available 9am-5pm Monday to Friday for referrals, carers assessments, carers cards and carer guidance.

To receive support from our service please click:

Get help from Carers in Southampton

Contact us via email to [email protected]

Free information on relevant resources is on our website here.  

Information about carers assessments can be found here.

You can telephone on 023 8058 2387

You can also request a face-to-face conversation via video call e.g. Zoom or Skype

Please note that due to Covid-19 our office is closed to visitors and our monthly lunches have been suspended until further notice.

Check below to see what services are available:

Referrals to our service ✔
Guidance and signposting ✔
Phone ✔
Email ✔
Website ✔
Carers assessments ✔
Carers cards ✔
Carers lunches ✖
Face-to-face meetings ✖

Scroll down to see how to access each service:

Referrals to our service

To refer someone to our service click here

Guidance and signposting

Please phone or email us a request to speak to a carer support worker

Telephone

Phone: 023 8058 2387

Email

General queries: [email protected]

Referral forms: [email protected]

Event booking replies: [email protected] 

Feedback comments: [email protected]

Take part in carers strategy: [email protected] 

Website

Use the main menu or search bar to find information and services

Newsletter

You can find useful information by reading our newsletter here

Social media

Facebook: @CarersInSoton
Twitter: @CarersInSoton

Opening hours

The office is staffed from Monday to Friday 9am-5pm

Postal address:

Carers in Southampton, Meon House, Rear of 189 Portswood Road, Southampton SO17 2NF

Visiting our office

In normal circumstances we request that all visitors make an appointment so that we can provide the relevant staff, ensure we have an available meeting room and so that we can meet any accessibility needs. If you need to visit our office please telephone or email us beforehand to request an appointment. 

Feedback

Feedback, whether as a compliment or a complaint, helps us provide a good service.  If you would like to send us your feedback on your experience of Carers in Southampton please click here and complete the form or phone us on 023 8058 2387.  Thank you. 

Complaints

Our complaints process is described here


Have you tried our website search tool for support groups and advice services? 

Published: 25th February, 2017

Updated: 30th October, 2020

Author:

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Carers assessments evaluate your need for support and services and eligibility for a personal wellbeing payment.


Find out more here

Emotional Resilience

Emotional Resilience

EMOTIONAL RESILIENCE – Learn how to better ‘bounce back' from life’s knocks! 10am-12pm 17th March 2021 Read more

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End: 17th March, 2021 at 12:00pm

Published: 27th November, 2020

Updated: 3rd March, 2021

Author: Pip Armitage

Location: Online

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