COVID-19: WE ARE STILL OPEN 9-5 BUT OUR OFFICE IS CLOSED TO VISITORS

Staff are available 9am-5pm Monday to Friday for referrals, carers assessments, carers cards and carer guidance.

To receive support from our service please click:

Get help from Carers in Southampton

We currently prefer contact via email to [email protected]

Free information on relevant resources is on our website here.  

Information about carers assessments can be found here.

You can telephone on 023 8058 2387
(please note that in current times, phone response may be delayed)

Our office is closed to visitors.

Our monthly lunches have been suspended until further notice.

Check below to see what services are available:

Referrals to our service
Guidance and signposting
Phone
Email
Website
Carers assessments
Carers cards
Carers lunches
Face-to-face meetings

Scroll down to see how to access each service:

Referrals to our service

To refer someone to our service click here

Guidance and signposting

Please phone or email us a request to speak to a carer support worker

Telephone

Phone: 023 8058 2387

Email

General queries: [email protected]

Referral forms: [email protected]

Event booking replies: [email protected] 

Feedback comments: [email protected]

Website

Use the main menu or search bar to find information and services

Newsletter

You can find useful information by reading our newsletter here

Social media

Facebook: @CarersInSoton
Twitter: @CarersInSoton

Opening hours

The office is staffed from Monday to Friday 9am-5pm

Postal address:

Carers in Southampton, Meon House, Rear of 189 Portswood Road, Southampton SO17 2NF

Visiting our office

In normal circumstances we request that all visitors make an appointment so that we can provide the relevant staff, ensure we have an available meeting room and so that we can meet any accessibility needs. If you need to visit our office please telephone or email us beforehand to request an appointment. 

Feedback

Feedback, whether as a compliment or a complaint, helps us provide a good service.  If you would like to send us your feedback on your experience of Carers in Southampton please click here and complete the form or phone us on 023 8058 2387.  Thank you. 

Complaints

Our complaints process is described here


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