Disabled Travel Guide

Advice and information for disabled and mobility restricted passengers travelling through UK Airports.

See: https://www.parkat.co.uk/disabled-travel-guide.pdf

Latest

Dementia Care Afternoon Tea

Dementia Workshop in partnership with Admiral Nurses & Dementia Navigators | Thursday 9th June
Carers Lunch | Debt Management Workshop with Christians Against Poverty

Join us for a Carers Lunch on Wednesday 8th June.
Occupational Therapy Workshop

Join us for this useful and practical workshop on Tuesday 7th June
Diabetes Awareness Morning with Special Guest

Join us as we welcome University Hospital Southampton's Diabetes Consultant, Dr Maynak Patel.

AccessAdvisr

AccessAdvisr provides a platform for disabled people to rate and review accessibility (or otherwise) different places and transport stops.
Southampton Dial-a-Ride

Free transport to vaccination and medical appointments for Southampton residents aged 50+, or who are clinically vulnerable, have learning disabilities, a mental health condition or are unpaid carers. Phone 023 8022 2033. Email [email protected]
Exemption from transport costs

Disability exemptions and reductions for vehicle tax, parking costs, bus and rail travel and help with buying or leasing a car
Hampshire Macmillan Citizens Advice Service

This service is operating during the current Covid-19 pandemic as normally as possible and give advice by phone or email on benefits/grants/blue badges/housing and more for those affected by cancer who are living in or being treated in Hampshire.
Travel concessions for companions

If a person is unable to travel alone, they may qualify for a companion bus pass. This will allow one carer to travel with them free of charge on journeys within the Southampton City Council boundary.
Special assistance BA travel line

British Airways has launched a dedicated customer care team for travellers who require additional assistance to ensure every journey they take with the airline is as straightforward and stress-free as possible. Phone: 0800 408 1100 Monday to Saturday, 09:00 to 17:00
South Western Railway

Accessibility information for South Western Railway
Good Neighbours Network

Good Neighbours Network is a collection of over 120 local groups run by local people for local people all offering a helping hand to others in their community. The groups provide both practical help, with tasks and emotional help though befriending schemes and an expanding range of social activities.
Going Car Free, a travel awareness campaign from Wessex DriveAbility

An information and advice service for anyone who is planning to, or has recently stopped driving.
Home to school transport for those over 16

Some useful links around legal entitlement for transport

Carer's Cards

Save you money out and about and recognise your caring role
Carer's Assessments

Carer's assessments evaluate your need for support and services and eligibility for a personal wellbeing payment
Contact us

How to get in touch
Assisted Shopping - Sainsbury's Shop On-line and Telephone Service

Sainsbury's Assisted Shopping scheme helps people who are housebound, cannot travel to the shops or cannot manage online shopping by allowing them to make shopping orders over the telephone. You can access this service by calling 0800 328 1700, Mon-Fri 9am-5pm.
Southampton General Hospital Ward Numbers

This is a list of the contact telephone numbers for the main wards at University Hospital Southampton
What we offer

Click to find quick links for support workers, carers cards, emergency plans and carers assessments
Emergency planning

Being prepared for emergencies is always a good idea as a carer. Take a look below and help put some of your worries to rest.
Singing groups and choirs in Southampton

A new study identifies the healing power of singing in a group, and urges us all to have a go. A list of many choirs in Southampton can be found here.
Refer a Carer

We are open to referrals of adult unpaid carers for support, information, carers cards, emergency plans and statutory carers assessments.
Southampton City Council Adult Health & Social Care

If you are caring for an adult over 18, (including young carers), and are affected or needing to self isolate and you have no other additional social care you can contact Southampton City Council Adult Health & Social Care. Phone 023 8083 3003