ESA and New Style ESA customers who have not yet had their medical assessment are usually required to provide medical evidence in support of their claim.

From 30 March 2020 this requirement has been temporarily removed. The situation will be reviewed monthly.

What this means

All medical evidence deadlines will be pushed forward by 28 days. This will be reviewed and repeated as required.


ESA / NSESA customers do not need to submit medical evidence, unless Southampton City Council notify them otherwise.