Register if you have a medical condition that makes you extremely vulnerable to coronavirus. For example, you’ll be able to ask for help getting deliveries of essential supplies like food. If you’re not sure whether your medical condition makes you extremely vulnerable, register anyway. You can register yourself, or on behalf of someone else. 

Or you can call 0800 028 8327, the government’s new dedicated helpline.

City Care Meals on Wheels - Southampton City Council

Southampton City Care meals will supply a hot meal directly to your home, five days a week, Monday to Friday.  There is a reduced rate for eligible applicants.

Email: [email protected]
Phone: 023 8083 3003

Southampton City Mission FOOD venues remain currently OPEN AS NORMAL with increased HYGIENE precautions.  From 24th March 2020, in order to preserve stocks, food parcels will contain 4 days’ worth of food (previously 5 days’ worth of food). If you are unable to collect food due to symptoms or self-isolation, please arrange someone else to collect the food on your behalf.  This can be a support worker or a friend or relative.

FOOD BANKS 10am-3pm
Monday – Above Bar Church, Southampton, S014 7FE
Tuesday – St Mary’s Church, Sholing, SO19 8ES
Wednesday – The Old Chemist, Bitterne, SO18 1NP
Thursday – Swaythling Methodist Church, Swaythling, SO16 3BE
Friday – Lord’s Hill Church, Lordshill, SO16 8HY

Contact: 07929 641755

Parsley Box's slow cooked meals are cooked sous-vide (‘under vacuum’) and specially packed to seal in goodness and flavour and can be stored in your cupboard for up to 6 months. You don't even need a fridge or freezer!  

Ready Meal Range, Breakfast, Lunch, Dinner, Sides and Desserts.  

Their meals can be easily heated in the microwave in as little as 2 minutes.

Free next day delivery on all orders over £19.00

Bundle offers available

Call FREE: 0800 612 7225

Email: [email protected]


You can order food via Sainsbury’s telephone ordering service.  Orders placed before 6pm can be delivered the next day.  Register via the phone before you can place orders. For more information, contact Sainsbury’s Assisted Shopping directly.  

Access this service by phone 0800 328 1700 Mon-Fri 9am-5pm

Some supermarkets and banks have decided to make special arrangements for elderly and vulnerable customers to gain exclusive early access to food and services, immediately after stores have been deep-cleaned and to avoid panic shopping, as part of the effort to keep the UK functioning smoothly during the coronavirus crisis.  Sainsbury's priority shopping hours:

NHS and Social Care Workers before opening from 7.30–8 am Monday to Saturday

Elderly, Disabled and Carers 8–9 am Monday, Wednesday and Friday

Use your Carers Card to identify yourself as a carer.