Free virtual support and qualified advice on benefits, housing, debts, money management, accessing community services via this number: 

Phone 0191 731 1958  Monday to Friday 9.30am-4pm

The support on offer is identical to face to face service except that it takes place over the phone.  Throughout the day the phone lines and the email inbox are staffed by a large team ready to offer support. 

This service is provided by Southampton Flexible HRS Service which is run by Home Group care and support providers who work with people who have a variety of needs.

Polish and Spanish speakers available.


All referrals should be sent by email to [email protected]