Questions about Direct Payments "Will new requests for a Direct Payment still be accepted by Southampton City Council?" Yes, although it may take longer to process. It will be back dated to the date you were authorised to receive a Direct Payment budget. "Will existing Direct Payment Personal Budgets still be paid?" If you are currently receiving a Personal Budget for your caring role then this will continue. If your Personal Budget was being used to purchase services for your personal care then it will still continue.