Carers in Southampton are referral agents for SCM’s Basics Bank for emergency food and clothing.  We can refer you using an e-voucher that you can use at any of their Basics Bank venues.  Phone us on 023 8058 2387.


Please see the SCM website for updates:

 Please DO NOT attend the Basics Banks if you have a high temperature, or a new persistent cough.

If you are unable to collect food due to symptoms or self-isolation, please arrange someone else to collect the food on your behalf.
This can be a support worker or a friend or relative.

Late Summer Bank Holiday

The food bank at Above Bar Church will be CLOSED on MONDAY 31st AUGUST

In order to preserve stocks, food parcels will contain 4 days worth of food (previously 5 days worth of food). 

Clothing Bank Re-opening from WEDS 15th JULY at Ascension Church

Please note changes:

  • Initially the clothing bank will be open to service users from 10am-1.30pm
  • From Weds 12th August SCM intend the clothing bank to be open 10am - 3pm.
  • Welcomer at church entrance allowing two service users at a time in the clothing bank
  • Social distancing to be observed at all times
  • Hand sanitising station to be used by all before entering clothes bank
  • Only one person per household allowed in clothes bank (a sensible approach will be taken for parents with children); people will be asked to limit their visit to half an hour.
  • Ascension Church is a Contact Tracing Centre - all persons entering the building must give contact details so that they can be traced should a user of the building test positive for COVID-19.
  • Due to essential maintenance the clothing bank will be closed on Weds 5th August

Clothing donations will be quarantined for 72 hours before being sorted and made available at the clothing bank. There is now an almost entirely new team of volunteers for the clothing bank. Please be patient with them as they find their feet! 

Basics Bank venues and times:

FOOD BANKS 10am-3pm
Monday – Above Bar Church, Southampton, S014 7FE
Tuesday – St Mary’s Church, Sholing, SO19 8ES
Wednesday – The Old Chemist, Bitterne, SO18 1NP
Thursday – Swaythling Methodist Church, Swaythling, SO16 3BE
Friday – Lord’s Hill Church, Lordshill, SO16 8HY

Contact: 07929 641755

Referral details:

Southampton City Mission run an emergency food and clothing project, providing help for people to get through short-term crises, emergencies and problems that they encounter. They are not able to provide help for people on a long term basis and do not wish clients to develop any kind of dependency on their service. As such, in conversation and cooperation with their referral agents, they reserve the right to refuse food or clothing from any clients they feel are either abusing our service or becoming unhealthily dependent upon it.

In order for a client to receive food and/or clothing help from Basics Bank they must be issued with a voucher from one of SCM’s referral agents. These include social workers, health visitors, doctors, community workers, shelters, drop-ins, Probation, Citizens Advice, No Limits, Housing Associations, Charities, Churches and others.

Once a client has been issued with a voucher, either electronically through our online system or given a paper voucher, they can redeem it for food help at any of SCM’s Basics Bank Food venues, on any day that they are open. For clothes help however, in order to maximise client choice, they have one Clothes Basics Bank open only on Wednesdays at Ascension Church. See Basics Bank page for details.

The clothing bank mobile number has changed to 07845 028386 and is available on Wednesdays 10am-3pm.

New app

Support Southampton City Mission’s Basics Banks using the free FoodBank App!

A free App for Android and Apple phones which will enable you to have their up to date shopping list on your phone. Weekly updates will mean that you always know what food they are short of, as well as having their venue details and other info easily to hand.

The Foodbank App will give you:

  • Up to date shopping list
  • Venue locations & maps
  • News updates
  • Online giving portal

Install the App, select Southampton Basics Bank and you’ll always know what we need the most!

Available as a free download from the Apple App Store or for Android on Google Play.

Get help from Carers in Southampton