Carers in Southampton are referral agents for SCM’s Basics Bank for emergency food and clothing.  We can refer you using an e-voucher that you can use at any of their Basics Bank venues.  Phone us on 023 8058 2387.


Please see the SCM website for updates:

 Please DO NOT attend the Basics Banks if you have a high temperature, or a new persistent cough.

If you are unable to collect food due to symptoms or self-isolation, please arrange someone else to collect the food on your behalf.
This can be a support worker or a friend or relative. SCM don't have a delivery service for those who can't get out BUT the council have a COVID Support hotline (023 8083 4800) so if people need the food bank and are isolating or otherwise staying home because of the pandemic, they can call that number and delivery can be arranged that way.

Clothing donations will be quarantined for 72 hours before being sorted and made available at the clothing bank. There is now an almost entirely new team of volunteers for the clothing bank. Please be patient with them as they find their feet! 

Vegan & gluten free
SCM have set up a section for vegan and gluten free foods and are encouraging donations of foods in these categories to establish a running stock going forward. Do remind service users to make any dietary requirements known to their teams when they are greeted at Basics Bank. 

Carrier bags
PLEASE! would service users to bring your own bags to the food banks. 

Basics Bank venues and times:

All venues are open 10am-3pm

Mobile number– FOOD: 07929 641755
Mobile number—CLOTHES: 07845 028386 (Weds only)

Monday Food Above Bar Church, Ogle Road, SO14 7FE
Tuesday Food St Mary’s Church, St Monica Road, Sholing, SO19 8ES
Wednesday Food The Old Chemist, Bitterne Triangle, SO18 1NP
Wednesday Clothes Ascension Church, 1 Thorold Road, SO18 1HZ
Thursday Food Shirley Baptist Church, Carey Hall, Church Street, SO15 5LG
Friday Food Lordshill Church, Lordshill District Centre, SO16 8HY

Contact: 07929 641755

Referral details:

Southampton City Mission run an emergency food and clothing project, providing help for people to get through short-term crises, emergencies and problems that they encounter. They are not able to provide help for people on a long term basis and do not wish clients to develop any kind of dependency on their service. As such, in conversation and cooperation with their referral agents, they reserve the right to refuse food or clothing from any clients they feel are either abusing our service or becoming unhealthily dependent upon it.

In order for a client to receive food and/or clothing help from Basics Bank they must be issued with a voucher from one of SCM’s referral agents. These include social workers, health visitors, doctors, community workers, shelters, drop-ins, Probation, Citizens Advice, No Limits, Housing Associations, Charities, Churches and others.

Once a client has been issued with a voucher, either electronically through our online system or given a paper voucher, they can redeem it for food help at any of SCM’s Basics Bank Food venues, on any day that they are open. For clothes help however, in order to maximise client choice, they have one Clothes Basics Bank open only on Wednesdays at Ascension Church. See Basics Bank page for details.

Clothing bank reopening
The clothes bank will reopen on Wednesday 21st April at Ascension Church from 10am-3pm.  The clothing bank mobile number has changed to 07845 028386 and is available on Wednesdays 10am-3pm.

Food Bank app

Support Southampton City Mission’s Basics Banks using the free FoodBank App!

SCM are encouraging donors to use the app as oit has an up to date list of their most needed items. The app is really helping people to buy what they need and for them to manage their stock levels more easily. A free App for Android and Apple phones which will enable you to have their up to date shopping list on your phone. Weekly updates will mean that you always know what food they are short of, as well as having their venue details and other info easily to hand.

The Foodbank App will give you:

  • Up to date shopping list
  • Venue locations & maps
  • News updates
  • Online giving portal

Install the App, select Southampton Basics Bank and you’ll always know what we need the most!

Available as a free download from the Apple App Store or for Android on Google Play.

Get help from Carers in Southampton