Hampshire 24/7 is a county-wide specialist treatment service offering targeted and specialist support to young people. We offer a tailored package of support to young people under 25 including one to one and group work support, a 24-hour help line, pharmacological support and needle exchange. Young people are at the centre of all we do. We ensure the young person knows they will be listened to at all times.

Our service is delivered by a multi professional team with a designated worker for each district of the county. The service offers a community engagement model, supporting children and young people where they feel most comfortable whilst working at their pace. Our is work is supported by our partnership with Inclusion Recovery Hampshire and Parent Support Link.

Under 18’s

Our service has a wide range of substance misuse interventions, offering young people confidential and non-judgemental support regarding the use of drugs and alcohol – to enable informed choice. We offer harm reduction advice and aim to improve the health and wellbeing of all the young people we work with.

We offer expertise to our wider partnerships such as youth offending teams, CAMHS, children’s services, youth support and education and can offer specific joined approaches for children at risk of criminal exploitation and wider health support such as smoking cessation, nutritional and sleep management.

18-25 years

Working in partnership with Inclusion Recovery Hampshire, we offer a designated transitional service for young adults aged 18 – 25 years. This work is supported by nurses, doctors, social work and clinical leads. Our expertise ensures every young person is offered an age appropriate service across all elements of service delivery.

Support provided

  • 24/7 help line for young people: 0800 599 9591
  • specialist harm reduction services
  • individual tailored care plans and assessments
  • family support
  • access to prescribing and needle exchange
  • auricular acupuncture
  • one to one and group interventions in educational settings
  • support within the community
  • partnership working with agencies in Hampshire.

Referral options for this service

You can refer yourself
You can refer family or a friend
You can refer a client

Referrals can be made using the forms below:

Referrals are received from professionals (with consent from the young person), parents and carers, and directly from young people.

Contact details

Julie Poling - Service Manager

0845 459 9405

0800 599 9591

Emal: [email protected]

Email: [email protected]

Facebook page


Additional details

Fareham Office

Avalon Centre Fareham
Health Centre Civic Way,
PO16 7ER
01329 248037


Aldershot Office

Alexandra House,
3-4 Alexandra Terrace,
GU11 3HU
01256 369162

Catch22 Hampshire 24/7

South Team – Avalon Centre, Fareham Health Centre, Civic Way, Fareham PO16 7ER

North Team – Alexandra House, 3-4 Alexandra Terrace, Alexandra Road, Aldershot GU11 3HU

T Fareham 0800 5999591  Aldershot 01256 369160

M 07540 668941