Hampshire Fire and Rescue Service have a community safety team

Their dedicated team of firefighters, community safety officers and volunteers have a varied range of skills including British Sign Language (BSL) and are able to offer visits that are Dementia Friendly.

If you would like some home safety advice, please call the community safety team on: 023 8062 6751, weekdays 9am - 5pm or email: [email protected]

If you or the person you have in mind fits one or more of the characteristics below, they would advise that you make a Safe & Well referral.
  • is over 65 years of age 
  • lives alone 
  • has a physical and/or learning disability 
  • has any sensory impairment 
  • is known to be substance or alcohol dependent 
  • is unable to protect themselves from harm 
  • is experiencing domestic abuse 
  • is returning from hospital and there are fire risk concerns identified, for example burn marks on bedding, furniture or carpets; electrical faults in the home; unsafe practices with fire, cooking or heating; hoarding; the occupier smokes; no fire detection is present in the property 

Not eligible for a Safe & Well visit?

If you or the occupier are not eligible for a home safety visit, there are still actions you can take to reduce the risk from fire in the home:
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Act now to protect your home, your loved ones and yourself.  Take their FREE online home safety check now for tailored advice to keep you safe in your home.

Do you need a Safe & Well visit?

If you’re unsure what advice you need, complete a Safe & Well visit assessment. By answering a few simple questions, this will evaluate your needs based on the information you provide.

Refer someone for a Safe & Well visit

If you have fire safety concerns about anyone you know or work with, you can make a Safe & Well referral to Hampshire Fire and Rescue Service.

Watch the video here:

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Download this useful guide to help you ensure your home is safe: Safer home leaflet

Website: https://www.hantsfire.gov.uk/keeping-safe/loveyourhome/

Smoke alarm support for deaf and hard of hearing people

Conventional smoke alarms work by emitting a loud noise when smoke is detected, providing the vital early warning of fire, and therefore aiding escape. 

People who are deaf or hard of hearing need additional ways of making them aware the alarm has been activated, including vibrating pads and flashing strobe lights.

Deaf people need to place a vibrating pad under their mattress or pillow at night. If smoke is detected, the alarm will sound and set off the pad to assist in waking them.

British Standard BS5446-3:2005 specifies smoke alarm kits for deaf and hard of hearing people. Products made to this standard give deaf people assurance of quality smoke alarms designed to meet their needs.

For further information about BSI standard smoke alarms for deaf and hard of hearing people, please contact RNID Products on telephone 0870 789 8855 or visit the RNID's shop.

For information on deafness and hearing loss please contact RNID on 0808 808 0123.