University Hospitals Southampton now have a carers’ card.   

UHS want to offer extra support to those groups who may need it, and to ask the question ‘Can I do anything to help you?’  The hospitals have introduced the sunflower lanyard scheme available to those with hidden disabilities, visible disabilities and carers. If you are a carer you can wear your lanyard while supporting the person you care for during their hospital visits.

You will need to register for the scheme, after which you will be given a lanyard and identification badge (ID) to help the staff identify the kind of support you may need. 

Where else can I use a sunflower lanyard?

Wearing the Hidden Disabilities Sunflower discreetly indicates to people around you including staff, colleagues and health professionals that you need additional support, help or a little more time. Above all, it is used anywhere where people meet. 

Since its launch in 2016, it has now been adopted globally by major airports and venues and in the UK, by many supermarkets, railway and coach stations, leisure facilities, the NHS, a number of police, fire and ambulance services, and an increasing number of small and large businesses and organisations. All participating outlets will provide you with a lanyard.  Find out where it is recognised near you using this Sunflower location map.

Lanyards are also available at any participating store/service or you can order one here.

How to join the scheme

Contact the patient support hub (details below) to register for the sunflower lanyard scheme. They’ll ask you to complete a simple form, which they can help with if needed. This helps ensure they have any relevant information in order to give you the support you need, in the best way for you. You will then be given a sunflower lanyard and ID badge. Once registered, the lanyard is yours to keep.
If you already have a sunflower lanyard, please feel free to use it within the pilot areas, but do contact the hospital to register with their scheme. This will allow them to provide support that is relevant for you.

Tell UHS what you think

If you decide to take part in the sunflower lanyard scheme, they’d love to hear whether you feel it has made a difference to your experience. Please provide them with your feedback via the short survey on their website (please visit and search for ‘sunflower’). You can also contact the patient support hub using the details below.

For more information or to register for the scheme, please contact the UHS patient support hub using the following details:
Telephone: 0800 484 0135
Email: [email protected] 

Please click to view full leaflet here: UHS Lanyard leaflet

An opportunity to provide feedback to UHS

Get help from Carers in Southampton