What do we mean by carer?

The term carer can be confused with someone who provides care professionally e.g. a personal care assistant.  Most family carers just think of themselves as doing what any daughter, mother, brother, father, sister, friend or neighbour would and should do.  Caring is not always a choice and difficulties can go unrecognised with many carers struggling silently, not knowing what help is available to them.

Who can use the service?

Carers in Southampton is a free service for adults who give their time, unpaid, to look after someone who needs additional support, such as a family member, a friend, or a neighbour.  Carers assessments, carers cards, carers talk/lunch and our link worker services are available to anyone resident in a Southampton city postcode or looking after someone who lives in a Southampton city postcode. However, our social media and website (events, news, wide range of information) are available to ALL.

What do we mean by unpaid?

Unpaid means providing care in a voluntary rather than professional or employed capacity.  You are still an unpaid carer if you receive Carers Allowance or other carer related benefits.