Covid-19: No Limits’ service update – 24.3.20 

No Limits made the difficult decision yesterday evening to close the Advice Centre, DASH service and  Space4U service in Southampton and the Isle of Wight to all service users with immediate effect, to protect children and young people and our staff.  While far from ideal, they have robust plans in place for providing a telephone and online information, advice and support service. Children and young people can access support during normal Advice Centre opening hours (see for details): 

Read some common FAQs here

No Limits are continuing to offer support to case held young people by checking in weekly and providing appointments over the phone. All their face to face counselling continues via the telephone. 

Following the latest government guidance and our closure, they are urgently establishing a new service delivery model to help children and young people at this very challenging time. They recognise that the impact of the pandemic on children and young people will result in their need for support from No Limits increasing and that new issues will emerge for them as a result of Covid-19.   

No Limits are exploring virtual channels to enable their support to continue, in addition to telephone, email and webchat already available. They will be able to provide support from youth workers, counsellors and primary mental health workers as appropriate for each young person.  

Their work in the Emergency Department at Southampton University Hospital is continuing at present, as is the work of their primary mental health workers working with CAMHS.  

As you will appreciate, everything is under constant review and No Limits will keep you regularly updated. 

No Limits 

Free and confidential information, advice, counselling, support and advocacy for young people below the age of 26.

They offer information, advice, counselling, advocacy and support for young people under 26 living in Southampton and Hampshire. No matter what is worrying you, they are there to help. All their staff are friendly and won’t judge you. They won’t tell you what to do; instead they will help you make the choices that are right for you. All of their services are free to young people.  They won’t tell anyone what you have told them, unless you or another person are at risk of harm.

Their Drop-in Centre is located at 13 High Street, Southampton, SO14 2DF. 
Opening times:

Monday: 10am-5pm, Tuesday: 10am-5pm, Wednesday: 1.30pm-8pm, Thursday: 10am-8pm, Friday: 10am-5pm, Saturday: 10am-1.30pm

They also have Drop-in sessions in schools and colleges. 

Phone: 023 8022 4224
Email: [email protected]

Young Carers

Young Carers in Southampton is a project for children and young people aged 8-18 years old whose lives are affected by caring for an unwell or disabled family member.  

Young Carers in Southampton is a project in partnership with Southampton Mencap.

Phone: 023 8022 4224

Next Steps (Partnership of No Limits, SVS and Youth Options)

Workers can support care leaversyoung carers and those leaving youth offending institutes, in making successful transitions, overcoming barriers and realising their potential.

Phone: 07500 042 520

Advocacy: Just 4U – No Limits

If you are aged 5-18 (10-18 in Southampton) looked after by Portsmouth or Southampton Social Care or have a social worker then we have some specialist services in your local area that could help. Our Just 4U Project provides Independent Advocates that can help you get your point of view across at meetings, help you find out about your rights and help you to make a complaint if you are unhappy.

Tel: 023 8022 4224


They offer counselling at their Drop In Centre and their Avenue building for young people aged 11 to 25. If you are aged 11-18 and live outside of Southampton (postcodes SO20 and above) then they will try to put you in touch with a similar service that is close to you as our current funding only covers those living in SO14-SO19. If you would like to speak to one of their counsellors about anything that is bothering you then please get in touch. They can offer you counselling once a week with a trained counsellor for as long as you feel you need it.

Phone: 023 8022 4224