This page lists services that provide help and support with housing issues.
We list many events and services on this website from other organisations and we do this in good faith. Please be aware that a listing on this website is not a service endorsement or recommendation. We urge you to do your own research about all organisations before using their services and to check the times and dates of events with them before attending them. We rely on service providers to tell us if their service provision or contact details change. Good places to check organisations include: the Care Quality Commission, Check a Trade, the Charity Commission and for each sector there is usually a professional service regulator, for example the Solicitors Regulation Authority.
The Abbeyfield Society are a national charity helping to alleviate loneliness and isolation in older people by providing care, support, housing and dementia care. Read more
Homegroup’s Flexible Housing Related Support Service is now able to offer appointments to support adults to complete their benefit forms at many of their drop-in services around the city. Call Homegroup on 0300 3047893 to book an appointment Read more
The Bobby Scheme is a practical service providing FREE home security, long-life smoke alarms and peace of mind for the vulnerable and elderly within Hampshire. Read more
The Royal British Legion provides lifelong support for the Armed Forces community - serving men and women, veterans, and their families. Information on mobility aids, equipment grants and home adaptations. Read more
This page provides details of Southampton City Council's own ethical energy brand called CitizEn Energy (now part of British Gas). Read more
Free, confidential and impartial advice around benefits, debt, relationships, housing, discrimination, healthcare, work, consumer, education, law and rights, tax and immigration Read more
Community Support for those 16-25 years old who need help with maintaining a tenancy, settling into a new tenancy or supporting you to stay at home. Service from collaboration between No Limits (South) Two Saints and the YMCA. Read more
Connected Care is a service offering advanced care technology equipment for individuals and carers referred by social workers and health professionals in Southampton. Read more
Sheltered housing in the Southampton area for people over 55 or with a disability Read more
Under the Governments ECO Scheme in 2018, qualifying home owners and private tenants could have their old in-efficient boilers replaced completely free of charge, or heavily subsidised. Grants are based on anyone living in your home in receipt of certain benefits. Read more
Scottish & Southern Electricity Networks provide a free Priority Service Register (PSR); this is to register vulnerable people on their system. In turn, this allows them to highlight PSR customers when there is a fault, or if there are planned power outages. This alerts them, so they can visit them and check if any requirements are needed. There is also a free phone number whereby, once registered, they can call and not queue for a quick response to any worries about their power. Read more
This service is operating during the current Covid-19 pandemic as normally as possible and give advice by phone or email on benefits/grants/blue badges/housing and more for those affected by cancer who are living in or being treated in Hampshire. Read more
FREE phone support in Southampton on housing, benefits, debts, employability and social connection. Phone free on 0191 731 1958. Read more
Southampton City Council's floating support service and supported housing options can help you live safely and independently with support when you need it. Click for more details. Read more
A charity offering regular friendly contact and a strong campaigning voice, Independent Age can provide you and your family with clear, free and impartial advice on the issues that matter: care and support, money and benefits, health and mobility. Read more
See video about housing support services in Southampton. Read more
Advice and services for the Pakistani community. Information and advice on benefits, housing, education and training, basic immigration. Legal advice by appointment. Translation service. Health awareness programme. Homework and after school support for 5-16 year olds. Read more
Costs of paying for care and related expenditure such as home adaptations may be met by the local authority if you qualify following a needs assessment. Details of how this is done and relevant information is listed here. Read more
Join the Priority Services Register to ensure that during an incident, you receive additional support while the water is turned off. For example, customers on kidney dialysis will receive supplies of bottled water immediately. This page also lists special assistance services and help with paying your water bills. Read more
Social and wellbeing activities held at council owned extra care schemes (sheltered housing), that the community can access. Aimed at older people. Read more
The Handy Person Service (HP+) provides a service doingsmall household jobs household jobs like installing grab rails, key safe boxes and furniture shifting for older vulnerable and other vulnerable people living in the city in their own privately owned/rented accommodation. Read more