PALS

The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers.

You can find officers from PALS in your local hospital.

More details here: https://www.nhs.uk/chq/pages/1082.aspx?CategoryID=68

Latest

Memory Box Project Reminiscence Sessions at Bitterne Library October

Reminiscence sessions for people living with dementia and their carers, at Bitterne Library on the 3rd Wednesday of the month from 10.30-11.30
Flu vaccinations for people with learning disabilities

People with learning disabilities are eligible for the free flu jab and for reasonable adjustments if needed e.g. easy-read leaflet, home visit, nasal spray
Flu vaccination eligibility 2018/9

This fact sheet lists all those eligible for free vaccinations in the UK. It is best to have the flu vaccination in the autumn before any outbreaks of flu. Remember that you need it every year, so don’t assume you are protected because you had one last year.
Eligibility for the Flu Vaccination Service 2018/9

This fact sheet lists all those eligible for free vaccinations in the UK

Eligibility for the Flu Vaccination Service 2018/9

This fact sheet lists all those eligible for free vaccinations in the UK
How to complain or give feedback about an NHS service

This is a document that lists options for providing feedback to your GP or local hospital or other NHS provider
NHS Beta digital apps library

This is an NHS test site offering a range of digital tools to help you manage and improve your health.
Accessible Information Standard

From 1st August 2016 onwards, all organisations that provide NHS care and / or publicly-funded adult social care are legally required to follow the Accessible Information Standard. The Standard sets out a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of patients, service users, carers and parents with a disability, impairment or sensory loss.
Southampton Memory Advisory Service

The Southampton Memory Advisory Service is aimed at supporting those people who have memory loss or a diagnosis of dementia.
Driving and Dementia: The Essential Guide for Over 60s

The guide contains tips and advice and information on courses and training programmes for senior drivers
British Red Cross Free First Aid App

This free app features simple, easy advice on 18 everyday first aid scenarios, as well as tips on how to prepare for emergencies, from severe winter weather to road traffic accidents.
Bowel and bladder helpline

This bowel and bladder helpline is for any child or teenager with a bowel or bladder issue, or their parent or carer. Helpline: 0845 370 8008*
Hampshire Fire and Rescue Service

Hampshire Fire and Rescue Service have a community safety team. Their dedicated team of firefighters, community safety officers and volunteers have a varied range of skills including British Sign Language (BSL) and are able to offer visits that are Dementia Friendly. They can give smoke alarm support for deaf and hard of hearing people. They can also give Safe & Well visits to give you home safety advice, especially if there is a vulnerable person in your home.
Lions Message in a Bottle

The Lions Message In a Bottle scheme is a simple idea designed to encourage people to keep their personal and medical details on a standard form and in a common location – the fridge.