Support for those affected by someone else's drug and/or alcohol use

Family and Friends Support Service with 24 hour support telephone line for callers seeking either information about illegal substances and their effects, or as a listening ear to people who find themselves affected by another persons drink or drug use. 

The first point of contact is always the telephone line 023 8039 9764

Email: [email protected]

Or via webpage:


Listening Session

These are offered to callers who identify as requiring more support than is appropriate on the telephone contact line. There are many circumstances where this is the case, and the volunteer workers are trained to recognise and read this type of call. This service is delivered at our office base. The sessions are offered through an appointment system, and we aim to offer these appointments on a next day basis.

1-2-1 sessions are offered to explore ways of coping and work towards a plan to change the way things are.  This is arranged by appointment only. During this time an assessment is made jointly with the people concerned.   The sessions are limited and we offer a course of up to six sessions.

Support Groups

Parent Support Link offer various support groups throughout Hampshire for those affected by someone else’s drug use (parents, partners, husbands, wives, friends, brothers, sisters, grandparents).

An evening support group in Southampton on the first Tuesday of the month from 7.30 – 8.30pm offering a safe place to talk through how you are feeling and to share concerns and experiences with others who are coping with drug and alcohol use in the family.  This is a facilitated group meeting

On the 2nd and 3rd Monday of the month at 10-12 there is a support group (drop-in) to share concerns and experiences with others who are coping with drug and alcohol use.  This is a facilitated group meeting.  Please call PSL for further information.

PSL are also affiliated with other support groups in the Hampshire area and a list of these is available on our Download page.



Registered Office:
48-50 Vespasian Road,
Bitterne Manor,
S018 1AX

Registered Charity No. 1061823