All GP practices have a Patient Participation Group to obtain patient and carer feedback and invite suggestions for improvement.  This is an opportunity for carers to have their voice heard and may be of particular relevance to those caring for someone with a mental health condition.

These groups are made up of patients over the age of 16 with an interest in how their GP practice is run and who want to make sure their views are taken into account by GPs and Practice Managers.

Each GP practice runs their PPG differently. Some GP practices have groups that meet regularly while some may be a 'virtual’ group that have a list of local people that they contact when they have a survey to complete or want feedback. Matters discussed may relate to the surgery or to other health experiences within the city. If you would like to find out more about Patient Participation Groups at your surgery please do visit their website through the links on Southampton City CCG's GPs and localities page.

The National Association for Patient Participation works to promote and support patient involvement in GP practices. Visit their website to find out more about Patient Participation Groups.