Safeguarding means protecting a person’s right to live in safety, free from abuse and neglect.

This page provides links that explain what this means in practice and also gives you details of what to do if you are concerned about abuse or neglect of an adult or a child.

Local Authorities have statutory responsibility for safeguarding. In partnership with health they have a duty to promote wellbeing within local communities.

The Care Act requires that each Local Authority must protect adults experiencing or at risk of abuse or neglect.

An adult at risk is any person who is aged 18 years or over and at risk of abuse or neglect because of their needs for care and or support.

Cllick on the link here to read a pocket guide that explains the Care Act and what it means:

ADULTS (18+)

Report abuse or concerns about an adult

If you are worried that an adult may be at risk of abuse or harm please contact us.

Use the anonymous form below or, if an adult is in immediate danger, contact the police by telephoning 999.

Perhaps you, or someone you know, is being harmed or living in fear of abuse and wants to stay safe.  The Speak Out easy read leaflet gives more information on how you can get help. 

Email: [email protected]

Tel: 023 8083 3003

Address: Adult social care, Southampton City Council Civic Centre, Southampton, SO14 7LY

Report abuse or concerns about an adult - referral form for professionals to use

This form contains clear instructions for completion and where the completed referral should be sent.

Referral form for professionals


Southampton Local Safeguarding Adults Board (LSAB) is a group of partner organisations who work together to improve the safety and wellbeing of adults at risk of harm in Southampton. The LSAB ensures that safeguarding activities are of a high quality and in line with the Care Act 2014.

‘Making Safeguarding Personal’ is at the heart of the Southampton LSAB, working with adults at risk of abuse, neglect or exploitation.

The LSAB is led by an Independent Chair, Robert Templeton. The Safeguarding Board team support the LSAB and Southampton Local Safeguarding Children Board.

Email: [email protected] 
Telephone: 023 8083 2995 
Twitter: @sotonlsb

For further information about the function of the boards and links to local training and guidance please visit the Southampton LSAB website.


If you are worried that a child or young person is at risk of abuse or neglect, please contact Children and Families’ Social Care straight away. 

What should I do if I am worried about a child?

It can sometimes be difficult to know what to do for the best. If you find out a child is being harmed, you may be thinking that perhaps the child is really alright.

You don’t want to provoke someone and make matters worse for the child. Perhaps you’re concerned the family might be broken up and the children put in care (although this actually rarely happens).

You may think the problem will resolve itself. And you may not know where to go for help. It may seem the easiest thing to do is to do nothing. But please don’t. Trust your own judgment. It is important that you act.

If you are worried that a child or young person is at risk of abuse or neglect, please contact Children and Families’ Social Care straight away. Contact details above. 

If you are worried that a child may be at risk of abuse, harm or neglect please contact:

MASH (Multi Agency Safeguarding Hub) 
Civic Centre 
SO14 7LU

Telephone (office hours): 023 8083 3336 
Out of hours: 023 8023 3344

If you are not a professional involved with the child or family, you do not have to give your name and your conversation will be treated confidentially.

You can report a child protection concern on the Southampton Safeguarding referral form.

You may also email: [email protected]. You must state if you wish to remain anonymous at the start of your message, but professionals cannot remain anonymous.

Or in an emergency contact the police by telephone on 999

NSPCC Freephone Child Protection Helpline: 0808 800 5000


The core objectives of the Southampton Local Safeguarding Children Board (LSCB) are to co-ordinate local work to safeguard and promote the welfare of children and ensure the effectiveness of that work.

Children can only be safeguarded properly if agencies work well together. That means making sure that services are properly planned, delivered and monitored in the city.

The Board has an independent chair. Much of the detailed work is done through various sub-committees and working groups.

If you have any enquiry about the Southampton LSCB please phone 023 8083 2995

[email protected]

Southampton Local Safeguarding Children Board