Universal Credit Support Website

DWP has launched a new website to help people understand what Universal Credit means for them: www.understandinguniversalcredit.gov.uk

  • This site provides customers with support to direct them to claim the right benefit, whether that is Universal Credit or one of our other existing benefits.
  • With clear content and easy to follow navigation, the site will be a valuable source of information for both customers and organisations.
  • Customers should still continue to claim Universal Credit at www.gov.uk/universal-credit. There are links to this page and support for how to fill out the claim on the new Understanding Universal Credit website.